Payment Policy

Thank you for shopping with GALBEE. This Payment Policy describes the payment methods we accept, how we process payments, and important information about payment security. By making a purchase on our website, you agree to the terms outlined in this policy.

Accepted Payment Methods
We accept the following payment methods for purchases on our website:

Visa credit and debit cards

Mastercard credit and debit cards

All payments are processed in US Dollars (USD) . We do not accept any other currencies at this time.

Payment Processing
All payments are securely processed through Shopify Payments, our certified PCI DSS compliant payment processor. When you make a purchase, your payment information is encrypted and transmitted securely to our payment processor for authorization.

Payment Security
We take payment security seriously and implement industry-standard security measures to protect your financial information:

SSL Encryption : Our website uses Secure Socket Layer (SSL) technology to encrypt your payment information during transmission

PCI Compliance : We are PCI DSS compliant, which means we adhere to the strict security standards set by the Payment Card Industry

Tokenization : We use tokenization to replace your sensitive payment information with unique identification symbols

No Storage : We do not store your complete credit card details on our servers. Your payment information is handled by our secure payment processors

Payment Authorization
When you place an order, we will authorize the full amount of your purchase, including taxes and shipping fees. Your card will be charged once your order is processed and prepared for shipment. If your payment cannot be processed for any reason, we will notify you by email and your order will not be processed until valid payment is provided.

Failed Payments
If your payment fails, we will:

Send you an email notification about the failed payment

Provide instructions on how to update your payment method

Hold your order for 7 days to allow you to complete the payment

Cancel the order if payment is not completed within 7 days

Billing Descriptor
Your credit card statement will show a charge from "GALBEE" or "GALBEE.SHOP". If you don't recognize a charge, please contact us immediately at info@galbee.shop .

Refunds and Chargebacks
All refunds are processed according to our Return & Refund Policy. Refunds will be issued to the original payment method used for the purchase. Please allow 5-10 business days for the refund to appear on your account, depending on your financial institution's processing time.

We work to resolve any payment issues directly with our customers. If you have concerns about a charge, please contact us before initiating a chargeback with your bank or credit card company.

Fraud Prevention
We reserve the right to:

Verify the identity of the cardholder

Request additional information to confirm the legitimacy of a transaction

Cancel any transaction that we suspect may be fraudulent

Report suspicious activities to appropriate authorities

Taxes
All prices displayed on our website include applicable sales taxes. No additional taxes will be added during checkout.

Payment Issues and Support
If you experience any issues with payment processing or have questions about our payment methods, please contact us:

E-mail: info@galbee.shop
Phone: +1 530-351-4222
Address: 4921 Bidwell Rd, Redding California 96001, United States

We typically respond to payment-related inquiries within 1-2 business days.

Policy Changes
We may update this Payment Policy from time to time. The most current version will always be posted on our website with the "Last Updated" date. Continued use of our payment services after changes constitutes acceptance of the updated policy.